Any questions about Smartplan?
If you need help with Smartplan, please reach out to us here or via email. You can also read our newest blog posts.Find your answer in our knowledge base
General information
Account ownership, prices, payment, cancellation etc.
Getting Started
Learn how you plan and publish a rota, create an employee and use shift swaps
Planning a rota - the planning tool
We will go through the planning tool and show you how to use it
Guide to Smartplan Assistant
Learn about setting up and monitoring rules as well as automatic planning
Guide to Smartplan punch clock
Everything you need to know about the punch clock
Absence
In this guide you can learn how to handle absence in Smartplan
Hours & Salary
Keep track of your employees' hours in Smartplan
Time balances
Read more about how to set up time balances in Smartplan. You can also learn how you can counterbalance overtime or adjust the balance in other ways.
Employees
Find answers to all your questions regarding employees - from login to passwords
Locations
Locations divide your rotas and make it easier for your employees to see their shifts
Synchronise shifts to your calendar
If you synchronise your shifts to your calendar, you do not have to check Smartplan to see when you have to work
Communication in Smartplan
All communication between employees and administrators can be gathered in Smartplan
How to log in
These articles will help you log into Smartplan
How to guides for employees
Employees can request vacation, correct hours and swap shifts in Smartplan
Ask for help
News from us
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We have fully reworked our template feature 15.08.2022
Did you know that our template feature is one of the most integral parts of the Smartplan system? The template has been a part of Smartplan more or less since day one. As of today we have expanded the functionality of this feature even further.
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Additions and changes to our Assistent rules 30.03.2022
This is an update many of our costumers have been waiting for. And we are at least as excited for it as they are. We have spent a lot of time working on this new update to ensure that as many customers as possible can benefit from it.