Any questions about Smartplan?

If you need help with Smartplan, please reach out to us here or via email. You can also read our newest blog posts.

Find your answer in our knowledge base

General information

Account ownership, prices, payment, cancellation etc.

Getting started

Learn about how you create rotas, employees and which options your employees have in Smartplan.

The planning tool

How to use rules, requests, templates and much more when planning your rotas.

Guides for employees

Guides that describe how your employees can request absence, correct attendance, swap shifts and so on in Smartplan.

Smartplan punch clock

How your employees punch in and out and how you keep track of their attendance.

Smartplan Assistent

Set up rules and let the Assistant staff your rota based on those rules.


Find guides about how you can manage absence in Smartplan.

Hours & Salary

Everything about you can correct hours and export salary to an Excel or CSV file.

Time balances & counterbalancing overtime

Set up and administrate time balances in Smartplan. Learn how you can counterbalance overtime with compensations or absence.


Find answers regarding everything about your employees - from creation to login and passwords.


Learn how you can divide your rotas into locations for a better overview.

Communication in Smartplan

Everything about how you can communicate with your employees through Smartplan.

Login & activation

Find help, if you experience issues logging into Smartplan.

Shift swaps

Learn how your employees can swap shifts in Smartplan.

Synchronize shifts to calendar

Synchronize your shifts to your own personal calendar.


Articles that contain answers to questions related to GDPR.