Any questions about Smartplan?
If you need help with Smartplan, please reach out to us here or via email. You can also read our newest blog posts.Find your answer in our knowledge base
General information
Account ownership, prices, payment, cancellation etc.
Getting Started
Learn how you plan and publish a rota, create an employee and use shift swaps
Planning a rota - the planning tool
We will go through the planning tool and show you how to use it
Guide to Smartplan Assistant
Learn about setting up and monitoring rules as well as automatic planning
Guide to Smartplan punch clock
Everything you need to know about the punch clock
Absence
In this guide you can learn how to handle absence in Smartplan
Hours & Salary
Keep track of your employees' hours in Smartplan
Time balances
Read more about how to set up time balances in Smartplan. You can also learn how you can counterbalance overtime or adjust the balance in other ways.
Employees
Find answers to all your questions regarding employees - from login to passwords
Locations
Locations divide your rotas and make it easier for your employees to see their shifts
Synchronise shifts to your calendar
If you synchronise your shifts to your calendar, you do not have to check Smartplan to see when you have to work
Communication in Smartplan
All communication between employees and administrators can be gathered in Smartplan
How to log in
These articles will help you log into Smartplan
Shift swaps
Everything about how shift swaps work in Smartplan
How to guides for employees
Employees can request vacation, correct hours and swap shifts in Smartplan
GDPR
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News from us
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No more unnecessary work: five updates that will make your work life easier 17.05.2023
When you have a business, you only want to spend time on things which create value for both you and your business. Every time a situation occurs, where you have to spend a lot of time finding the answer or solving the situation, you would prefer to spend your time on something else. That is a feeling we can relate to.
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New in Smartplan: Get a complete overview of your employees’ days of holiday 31.01.2023
Are you tired of having to keep track of numerous notes with your employees absence requests? And is it difficult to get an overview of whether they have enough days of holiday left when they request time off?