Any questions about Smartplan?
If you need help with Smartplan, please reach out to us here or via email. You can also read our newest blog posts.Find your answer in our knowledge base
Getting Started
Learn how you plan and publish a rota, create an employee and use shift swaps
Hours & Salary
Keep track of your employees' hours in Smartplan
Guide to Smartplan punch clock
Everything you need to know about the punch clock
Guide to Smartplan Assistant
Learn about setting up and monitoring rules as well as automatic planning
Employees
Find answers to all your questions regarding employees - from login to passwords
How to log in
These articles will help you log into Smartplan
Planning a rota - the planning tool
We will go through the planning tool and show you how to use it
Locations
Locations divide your rotas and make it easier for your employees to see their shifts
Synchronise shifts to your calendar
If you synchronise your shifts to your calendar, you do not have to check Smartplan to see when you have to work
How to guides for employees
Employees can request vacation, correct hours and swap shifts in Smartplan
Communication in Smartplan
All communication between employees and administrators can be gathered in Smartplan
Time balances
Read more about how to set up time balances in Smartplan. You can also learn how you can counterbalance overtime or adjust the balance in other ways.
Ask for help
News from us
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Changes to our DPA 23.11.2021
We have changed our DPA to reflect a change in one of our sub-processors.
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New update in Smartplan: Explanation in case of missing clock out 09.11.2021
Have you ever experienced feeling unsure about whether your employees have clocked out from their shifts? If so, you might appreciate our latest update. We have made it easier for you to understand why your employees’ hours appear as they do in look-ups.