To manage a business is more than shift scheduling – we know! One important aspect is that the leader of the company is able to lead and guide her or his employees. That way the employees are able to exploit their full potential, which will contribute to the business development of the company. Andrew Schrage, who is himself a small business owner (Money Crashers) specialised in economic counselling, has developed a set of advice on how to be great leader to your employees:
1. Communicate Personally. Take the time to learn how to effectively communicate with each of your employees. Some employees might need firm instructions, while others respond better to a more congenial attitude. Everyone is different, therefore you should treat your employees in line with that philosophy.
2. Accept Responsibility. Many leaders don’t like to admit it when they are wrong. Maybe because they think they will seem weak to their employees. However, experience shows that admitting to your employees that you can be wrong too and that you are willing to own up to it has a positive effect. Doing so will make you seem trustworthy and credible to your staff.
3. Deal with Confrontation. As a leader, it is your responsibility to ensure a harmonic and comfortable work environment. Therefore, you must be ready to confront whatever problems or conflicts that might occur, whether it is inadequate performance or inter-office disputes.
4. Praise and Reward Your Employees. Nothing motivates like praise and reward. It is therefore important to share the news of a good fiscal year or a new, big client with employees. It can also simply be to praise an employee, if she/he has simply done a great job.
5. Know When to Speak Up. At the end of the day, it is almost always the leader’s opinion that counts. That does, however, not mean that you always know best! You hired your employees for a reason, which is most likely their qualifications and expertise in their field of work. Therefore, you should listen to them, also if they contradict you. As a leader, you should be able to assess the situation and know when to speak up and when to let other people come through with their ideas and solutions.
We hope the advice will be useful to you. Here at Smartplan we definitely try to live by them.
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